Socket Error 2 -77 during activation/deactivation of SDL Trados Studio 2014

Question

Dear Support Team, 
 
 Recently, we could not activate/deactivate our SDL Trados Studio 2014 online because the Socket Error 2 -77 message keeps popping up. 
 We tried turning off our firewall but it doesn't help. 
 
 We have try offline activation/deactivation and it works, but the error message still appears every time we try to activate/deactivate the product. 
 Can we get rid of this error message? 
 Is there any way to activate/deactivate online again? 
 
 Thank you in advance! 
 Best regards, 
 Hansem Vietnam

Sorin Perta · Answer

Hello Hansem Vietnam 
 For the moment the online activation/deactivation doesn`t work for 2014/2011 licenses. This was reported to Development and is currently under investigation. 
 Thank you, 
 Sorin

Trados Portfolio > 2. Licensing and Installation

Socket Error 2 -77 during activation/deactivation of SDL Trados Studio 2014