I would like to buy SDL Trados Studio 2021 Freelance. It is asked whether I need 'Level 2 Desktop - Support and Maintenance Agreement'.
Also I already have 'Desktop - Support and Maintenance Agreement' since I first bought SDL Tradfos Studio 2014.
Do I need to buy it again, or does it also work with Studio 2021?
Thank you in advannce.
Hello Jean-Baptiste Hautier ,
SMA (Support and Maintenance) provides unlimited technical support and free upgrades as long as the contract is renewed yearly.
The original SMA is no longer valid, but you are able to purchase SMA going forward with your Studio 2021 license purchase.
Please contact our CX (Customer Experience) team https://www.sdltrados.com/contact/chat.html who will advise you on the best options.
Oana Nagy | RWS Group
_____________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hello Jean-Baptiste Hautier ,
SMA (Support and Maintenance) provides unlimited technical support and free upgrades as long as the contract is renewed yearly.
The original SMA is no longer valid, but you are able to purchase SMA going forward with your Studio 2021 license purchase.
Please contact our CX (Customer Experience) team https://www.sdltrados.com/contact/chat.html who will advise you on the best options.
Oana Nagy | RWS Group
_____________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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