Hi there

I have been using Trados 2019 with no issues, opening it up to send off aa job today and it won't start. I get the message below. I've tried all the fixes in the Knowledge Base, turned off my AVG, repaired Studio 2019 in Control panel and still doesn't work. 

Help much appreciated!

Thanks 

Jo

which I have saved and reads as:

<SDLErrorDetails time="10/03/2021 10:49:42">
<ErrorMessage>Service 'Sdl.TranslationStudio.Api.ProjectManagement.IProjectManagementService' could not be started.</ErrorMessage>
<Exception>
<Type>Sdl.Desktop.Platform.Services.ServiceStartException, Sdl.Desktop.Platform, Version=15.2.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
<HelpLink />
<Source>Sdl.Desktop.Platform</Source>
<HResult>-2146233088</HResult>
<StackTrace><![CDATA[ at Sdl.Desktop.Platform.Implementation.Services.ServiceContext.GetLocalService[T]()
at Sdl.Desktop.Platform.Implementation.Services.ServiceContext.GetService[T]()
at Sdl.TranslationStudio.Api.ProjectManagement.Conditions.CurrentProjectCondition.OnServiceContextChanged()
at Sdl.Desktop.Platform.Extensions.AbstractServiceContextAwareCondition.set_ServiceContext(IServiceContext value)
at Sdl.Desktop.Platform.Extensions.AbstractConditionInitializer.InitializeCondition(ICondition condition)
at Sdl.Desktop.Platform.Extensions.ConditionHelper.GetCondition(IExtension extension, ConditionResult conditionResult, IConditionInitializer initializer)
at Sdl.Desktop.Platform.Implementation.ViewReference..ctor(StudioWindow window, ViewDescriptor descriptor)
at Sdl.Desktop.Platform.Implementation.StudioWindow.Init(IEventAggregator eventAggregator)
at Sdl.Desktop.Platform.Implementation.Studio.CreateWindowInternal(Boolean setActive, IEventAggregator eventAggregator)
at Sdl.Desktop.Platform.Implementation.Studio.Run(ISplashScreen splashScreen, IEventAggregator eventAggregator)
at Sdl.TranslationStudio.Application.Launcher.RunApplication()]]></StackTrace>
<InnerException>
<Type>System.UnauthorizedAccessException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<HelpLink />
<Source>mscorlib</Source>
<HResult>-2147024891</HResult>
<StackTrace><![CDATA[ at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, Object dirSecurityObj, Boolean checkHost)
at System.IO.Directory.InternalCreateDirectoryHelper(String path, Boolean checkHost)
at System.IO.Directory.CreateDirectory(String path)
at Sdl.TranslationStudio.ProjectManagement.ProjectManagementService.CopyDefaultProjectTemplates()
at Sdl.TranslationStudio.ProjectManagement.ProjectManagementService.OnStart()
at Sdl.Desktop.Platform.Services.AbstractService.Start(IServiceContext context)
at Sdl.Desktop.Platform.Implementation.Services.ServiceContext.GetLocalService[T]()]]></StackTrace>
</InnerException>
</Exception>
<Environment>
<ProductName>SDL Trados Studio</ProductName>
<ProductVersion>15.0.0.0</ProductVersion>
<EntryAssemblyFileVersion>15.2.7.2849</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>2057</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>DESKTOP-OVAUVLE\thalljo</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>DESKTOP-OVAUVLE</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>8270924 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>