I can't reset the licence after my computer crashed

My computer crashed and I had to reinstall the system.

I am now not able to deactivate/reset the licence on my SDL account. I tried several times already but it doesn't work and I keep getting the same error message. Please help! Thank you.

SDL Account webpage with an error message stating 'An error has occurred while deactivating your license. Please try refreshing the page or contact support.'



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[edited by: Trados AI at 12:18 PM (GMT 0) on 4 Mar 2024]
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