Hello,
this morning my computer stopped working, now I am trying to move my SDL license to a new PC where I installed Studio, but I cannot find any help for such cases.
How do I migrate the license if I can no longer access my old computer?
Thank you,
Annalisa sapone
Hello ANNALISA SAPONE
Please try to reset the license from your SDL account as described in this article: gateway.sdl.com/.../communityknowledge
Thank you,
Sorin
Hello Sorin,
I tried to reset the license as you suggested, but I keep getting an error message.
Thank you,
Annalisa
Hello Sorin,
I tried to reset the license as you suggested, but I keep getting an error message.
Thank you,
Annalisa
Hello ANNALISA SAPONE
I`ve reset the license. Please check if everything is ok and let me know if there is anything further I can do to help with this.
Best regards,
Sorin
Hello Sorin,
Yes, the license is now reset, thank you so much.
I will now try and activate my Studio on the new PC.
Best regards,
Annalisa
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