Parameter not valid

I've bee getting this error message of "Parameter not valid". It first appeared on the 2019 version, and I got so frustrated that nothing could fix it, that I went back to the 2017 version. That version works fine, no issue.

Then, I got 2021 and installed it, and I keep getting this same error. Not fix has worked for me so far. I tried repairing the app, I tried Fresh Start to no avail.

What is the next option to fix this issue? Like I've mentioned before, it is very frustrating to pay money for a product that does not work properly. Other people are having this issue, so I would think that a fix would be found and shared with all so that this does not keep happening.

Help!! 

Parents
  • Hello ,

    It would be great if you could tell us when you actually get this message and perhaps post the actual error stack.

    .Error message popup in Trados Studio with instructions: 1) Click on the icon, 2) Save the XML file to your desktop, 3) Add file to the thread.

    The more information you can provide, the easier it is for us to try and help you.

    Repairing/Resetting resolves many issues so perhaps you can also try the following-

    gateway.sdl.com/.../communityknowledge

    Oana Nagy | RWS Group

    _____________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji


    Generated Image Alt-Text
    [edited by: Trados AI at 12:20 PM (GMT 0) on 4 Mar 2024]
  • I did not think that I would get the error again so quickly, but I just did. Here is the stack. I am not sure if that is what you were looking for. If not, let me know how else I can post the error stack

    <SDLErrorDetails time="3/23/2021 10:53:32 AM">
      <ErrorMessage>Parameter is not valid.</ErrorMessage>
      <Exception>
        <Type>System.ArgumentException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
        <ParamName />
        <HelpLink />
        <Source>System.Drawing</Source>
        <HResult>-2147024809</HResult>
        <StackTrace><![CDATA[   at System.Drawing.Font.GetHeight(Graphics graphics)
       at System.Drawing.Font.GetHeight()
       at System.Drawing.Font.get_Height()
       at Sdl.TranslationStudio.Editor.TranslationEditor.Intellisense.AbstractSuggestionWindow.SetLocation()
       at Sdl.TranslationStudio.Editor.TranslationEditor.Intellisense.SuggestionWindow..ctor(ISuggestionDataProvider suggestionDataProvider, List`1 suggestionData, Form parentForm, SideBySideEditor editor, SuggestionSite site, Boolean isInternal, SuggestionMode mode, ITranslatableDocumentEditorSettings settings, Int32 imeBehavior)
       at Sdl.TranslationStudio.Editor.TranslationEditor.Intellisense.SuggestionWindow.ShowSuggestionWindow(Form parent, ISideBySideDocumentEditingView view, SideBySideEditor editor, ISuggestionDataProvider suggestionDataProvider, SuggestionSite site, Char firstChar, Int32 sourceStartPosition, SuggestionMode mode, ITranslatableDocumentEditorSettings settings, Boolean requireCaseResolving, Boolean incrementTextOffset, Int32 imeBehavior)
       at Sdl.TranslationStudio.Editor.TranslationEditor.Intellisense.IntellisenseEditing.ShowSuggestionWindow(Form parent, ISideBySideDocumentEditingView view, SideBySideEditor editor, ISuggestionDataProvider suggestionDataProvider, SuggestionSite site, Char firstChar, Int32 sourceStartPosition, SuggestionMode mode, ITranslatableDocumentEditorSettings settings, Boolean requireCaseResolving, Boolean incrementTextOffset)
       at Sdl.TranslationStudio.Editor.TranslationEditor.Intellisense.IntellisenseEditing.LaunchIntellisenseWindow(Boolean keyPressed, Char lastChar, Boolean afterImeCompositionUpdate)
       at Sdl.TranslationStudio.Editor.TranslationEditor.Intellisense.IntellisenseEditing.ProcessDocumentContentChanged(List`1 operations, Boolean afterImeCompositionUpdate)
       at Sdl.TranslationStudio.Editor.TranslationEditor.Intellisense.IntellisenseEditing.Document_ContentChanged(Object sender, FrameworkDocumentContentChangedEventArgs e)
       at System.EventHandler`1.Invoke(Object sender, TEventArgs e)
       at AbstractFrameworkDocument.raise_ContentChanged(Object value0, FrameworkDocumentContentChangedEventArgs value1)
       at AbstractFrameworkDocument.OnContentChanged(Object sender, FrameworkDocumentContentChangedEventArgs args)
       at FrameworkDocumentEventSource.RaiseContentChanged(FrameworkDocumentEventSource* )
       at FrameworkDocumentEventSource.vv_AfterCompositeCommandCompleted(FrameworkDocumentEventSource* )
       at Tree.DocumentControl.vl_WindowProc(DocumentControl* , HWND__* , UInt32 , UInt32 , Int32 )
       at FrameworkDocumentControl.vl_WindowProc(FrameworkDocumentControl* , HWND__* h_wnd, UInt32 n_msg, UInt32 w_p, Int32 l_p)
       at System.Windows.Forms.UnsafeNativeMethods.CallWindowProc(IntPtr wndProc, IntPtr hWnd, Int32 msg, IntPtr wParam, IntPtr lParam)
       at System.Windows.Forms.NativeWindow.DefWndProc(Message& m)
       at System.Windows.Forms.Control.DefWndProc(Message& m)
       at System.Windows.Forms.Control.WmKeyChar(Message& m)
       at System.Windows.Forms.Control.WndProc(Message& m)
       at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
       at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
       at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]></StackTrace>
      </Exception>
      <Environment>
        <ProductName>SDL Trados Studio</ProductName>
        <ProductVersion>Studio16</ProductVersion>
        <EntryAssemblyFileVersion>16.1.3.4096</EntryAssemblyFileVersion>
        <OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>
        <ServicePack>NULL</ServicePack>
        <OperatingSystemLanguage>1033</OperatingSystemLanguage>
        <CodePage>1252</CodePage>
        <LoggedOnUser>LAPTOP-D6ONU4CR\Chant</LoggedOnUser>
        <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
        <ComputerName>LAPTOP-D6ONU4CR</ComputerName>
        <ConnectedToNetwork>True</ConnectedToNetwork>
        <PhysicalMemory>12465380 MB</PhysicalMemory>
      </Environment>
    </SDLErrorDetails>

  • Hello ,

    Perfect- this is exactly what we need :-)

    When the error stack is attached like this, it makes it very easy to read.

    Please try Resetting Windows Layout (easiest and quickest option)

    If this fails, then please update the OS and especially the Graphics Drivers as explained here

    https://community.sdl.com/product-groups/translationproductivity/w/customer-experience/3392/01-2-trouble-shooting-unexplained-errors-and-unwanted-behaviour-in-trados-studio-multiterm (parts1 &2)

    community.sdl.com/.../112966

    Oana Nagy | RWS Group

    _____________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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