Hello Sophie MAULAZ ,

Often such errors can be caused by one or more of the following- (so its worth checking) if

-you are working on a VM

-connected to an external network

-creating the project remotely

-and/or are synching resources

(updating Studio may have corrupted the configurations you were using previously)

These article might be useful

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0024742

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0033035

If this doesn't help, please let us know where you are creating and sav9ing the projects, locally/cloud etc.

The no connection error is related to your open ports and AntiVirus settings and can be easily remedied

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0034866

Hi Steven,

Thank you for your reply.

I create and save my projects locally but I frequently work with Groupshare for a client.

I don't work on a VM and I'm not connected to an external network.

I don't have time now but I will have a look at your articles ASAP.

Thanks.