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Hello,
I purchased un upgrade from 2017 to 2021 version but there is no link to the licence on My Account. Could you please assist?
Thank you in advance.
Kristin
Hello,
I purchased un upgrade from 2017 to 2021 version but there is no link to the licence on My Account. Could you please assist?
Thank you in advance.
Kristin
Hello Kristin Hogsve-Mouton
In order to have the 2021 license available in your SDL account you need to process the upgrade from 2017 as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039975
Thank you,
Sorin
