I upgraded my SDL 2019 to 2021. But I haven't deactivate before that my old license. So now I can't deactivate my old licence and activate my new licence. What can I do?
I upgraded my SDL 2019 to 2021. But I haven't deactivate before that my old license. So now I can't deactivate my old licence and activate my new licence. What can I do?
Hello Katrin Killandi
In order to deactivate Studio 2019 locally follow the below steps:
Your 2021 license is available for activation but please note that it can only be activated in Studio 2021, not in Studio 2019.
Thank you,
Sorin
Hello Katrin Killandi
In order to deactivate Studio 2019 locally follow the below steps:
Your 2021 license is available for activation but please note that it can only be activated in Studio 2021, not in Studio 2019.
Thank you,
Sorin
Thank yoy very much! Everything ok now and I can proceed my work.
Have a nice day!
Katrin