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installing an update

Nina Gilbert

I clicked on "check for updates" and saw an update was available, so i downloaded it, BUT, before i click install, i'd like to know if it's free and what will happen next.

current version: SDL Trados Studio 2019 SR2 15.2.5.2145

update: SDL Trados Studio 2019 SR2 15.2.8.3007
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    Hi Nina,

    Worry not! Any update offered via 'check for updates' is free of charge. I recommend that you also open MultiTerm if you're using it (if not, try it, it's great) and check for updates there too.

    If you find that after the update there is any software behaviour that is not as you would expect, then running a Windows Repair on Studio (and/or MultiTerm) should resolve any issues, as follows:

    1. Close all SDL applications.
    2. Open the Control Panel:
      • Windows Vista/7: Start > Control Panel > Programs > Programs and Features.
      • Windows 8: Right-click on the screen at bottom-left corner and choose Control Panel > Uninstall a Program.
      • Windows 10: Right-click on Start > Control Panel > Select View by: Small Icons > Programs and Features
      • - or type 'Control Panel' in the search line on your bottom Windows toolbar.
    3. Click/highlight the relevant SDL product from the list (e.g. SDL Trados Studio 2021 etc) and click 'Uninstall/Change' either on the top toolbar or on the right-click dropdown menu (or just 'Repair' for MultiTerm), then select > Yes > Repair. Allow it to run. This will take longer for Studio than for the 3 main components of MultiTerm. Do NOT repair 'Remove suite of products' entries. These are only for uninstalling.
    4. Restart Studio/MultiTerm.

    All the best,

    Ali Slight smile
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  • 0

    Hi Nina,

    Worry not! Any update offered via 'check for updates' is free of charge. I recommend that you also open MultiTerm if you're using it (if not, try it, it's great) and check for updates there too.

    If you find that after the update there is any software behaviour that is not as you would expect, then running a Windows Repair on Studio (and/or MultiTerm) should resolve any issues, as follows:

    1. Close all SDL applications.
    2. Open the Control Panel:
      • Windows Vista/7: Start > Control Panel > Programs > Programs and Features.
      • Windows 8: Right-click on the screen at bottom-left corner and choose Control Panel > Uninstall a Program.
      • Windows 10: Right-click on Start > Control Panel > Select View by: Small Icons > Programs and Features
      • - or type 'Control Panel' in the search line on your bottom Windows toolbar.
    3. Click/highlight the relevant SDL product from the list (e.g. SDL Trados Studio 2021 etc) and click 'Uninstall/Change' either on the top toolbar or on the right-click dropdown menu (or just 'Repair' for MultiTerm), then select > Yes > Repair. Allow it to run. This will take longer for Studio than for the 3 main components of MultiTerm. Do NOT repair 'Remove suite of products' entries. These are only for uninstalling.
    4. Restart Studio/MultiTerm.

    All the best,

    Ali Slight smile
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