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My computer crashed and I had to reformat the hard drive and was unable to deactivate my installation of Trados on that machine. I am now unable to reactivate it because I am not able to deactivate the installation that I lost. What can i do?
My computer crashed and I had to reformat the hard drive and was unable to deactivate my installation of Trados on that machine. I am now unable to reactivate it because I am not able to deactivate the installation that I lost. What can i do?
You can also try to reset the license from your SDL account by using the steps from the below link
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Best regards,
Loredana
