Language Cloud account

Good evening!
I am a student at the university and I have a problem with my academic Language Cloud account. It says that my Language Cloud account has reached the maximum number of registered devices for the current subscription. I have already tried to solve the problem with the existing instruction, but it appeared to be useless in current situation. My account is Volodymyr Vynnychenko Central Ukrainian State Pedagogical University (ID 490339). 
Trados Studio 2021 Product Activation window showing an error message for Language Cloud Subscription stating the account has reached the maximum number of registered devices.Information dialog box in Trados Studio with a message indicating that the product has been deactivated and must be activated to use it.

How can it be solved? 
Looking forward to hearing from you.
Best wishes,
Karyna Bolhunovska



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[edited by: Trados AI at 12:24 PM (GMT 0) on 4 Mar 2024]
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