Hi,
I am user of SDL Trados Studio Freelance L1-Student Edition- Subscription since 22 April 2021 after 30 day-free trail. I am using it everyday on desktop, and I have no problem. Just today as I enter my Trados, it stated that I need to activate it as it expired already and I cannot find where to get my activation code. I have looked into my account but under license section there is none. How can I reactivate it? As far as I know, this is a one-year license. Please help.
Benchamas
As you have a subscription there is no activation code, the activation is done via your Language cloud account. Please follow the steps from the below link
Hope this helps
Best regards,
Loredana
Loredana,
Thank you. I had everyhting right in place with my Language Cloud account valid. Everthing seems connected but I cannot access it on desktop. Should I reinstall it again?
Best regards,
Problem solved!!! Let me share what happened. I have done everything for the installation and the problem is still on as I didn't notice the detail of how many devices I have connected, which I was quite sure that no more than 2, but as I followed the instruction below, I saw 3 devices, that's why it is disactivated.
Customer Support Manager | RWS Group has recued me with this:
>>Please let me know what happens when you try to click on Activate? You can go to your Language Cloud account and deactivate the activation: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039217
Thanks a lot RWS Team
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