Deactivate old licence

I've a Studio 2019 Freelance Plus licence, I wanted to activate the second licence on a second PC, but I realized that still a older version is activated, I've still Studio 2015 installed, but I can't deactivate it (Error code: "Deactivation failed. Could not revoke this licence - Login for the product key has been restricted. Contact the system administrator for assistance") In my licences this Studio 2015 licence doesn't appear anymore, only a Studio 2014 licence, but I don't have this installed anymore and can't deactivate this licence offline.

Error message window from Trados Studio stating 'Deactivation failed. Could not revoke this license - Login for this product key has been restricted. Contact the system administrator for assistance.' with an OK button.



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[edited by: Trados AI at 12:30 PM (GMT 0) on 4 Mar 2024]
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