Hi,
I am trying to deactivate the license in my main device to be able to re-install it on Monday in a new hard drive. I get this message "Deactivation failed. Login for this product key has been restricted. Contact the system administrator for assistance". I would need urgent help as I have an appointment with the IT technician this afternoon.
Thanks for your help in advance,
Carmen
Hello Carmen Lirio Diaz
Your license has been reset, please check if everything is ok.
For future reference you can try to reset the license from your SDL account as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Thank you,
Sorin
Hello Carmen Lirio Diaz
Your license has been reset, please check if everything is ok.
For future reference you can try to reset the license from your SDL account as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Thank you,
Sorin
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