Installation of Trados Studio 2014 on Windows 10

Question

An error occurred downloading the following resource: 
 http://downloadcentre.sdl.com/prerequisites/VCRedist2005SP1-KB2538242/vcredist_x86.exe 
 Date: 2021-05-15 08:18:02 
 See the setup log file located at 'C:\Users\Morten\AppData\Local\Temp\VSDC315.tmp\install.log' for more information.

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 error.txt 
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 Log:

The following properties have been set:
Property: [AdminUser] = true {boolean}
Property: [InstallMode] = SpecificSite {string}
Property: [NTProductType] = 1 {int}
Property: [ProcessorArchitecture] = AMD64 {string}
Property: [VersionNT] = 6.2.0 {version}
Running checks for package 'Windows Installer 4.5', phase BuildList
Looking up path for special folder 'WindowsFolder'
Running check with folder 'C:\Windows\System32' and file 'msi.dll'
Attempting to find file 'C:\Windows\System32\msi.dll'
File version is '5.0.19041.928'
Setting value '5.0.19041.928 {version}' for property 'VersionMsiDll'
The following properties have been set for package 'Windows Installer 4.5':
Property: [VersionMsiDll] = 5.0.19041.928 {version}
Running checks for command 'WindowsInstaller4_5\WindowsXP-KB942288-v3-x86.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '4.5': true
Result of checks for command 'WindowsInstaller4_5\WindowsXP-KB942288-v3-x86.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsXP-KB958655-v2-x86-ENU.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22299': true
Result of checks for command 'WindowsInstaller4_5\WindowsXP-KB958655-v2-x86-ENU.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsServer2003-KB942288-v4-x86.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '4.5': true
Result of checks for command 'WindowsInstaller4_5\WindowsServer2003-KB942288-v4-x86.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsServer2003-KB958655-v2-x86-ENU.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22299': true
Result of checks for command 'WindowsInstaller4_5\WindowsServer2003-KB958655-v2-x86-ENU.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsServer2003-KB942288-v4-x64.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '4.5': true
Result of checks for command 'WindowsInstaller4_5\WindowsServer2003-KB942288-v4-x64.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsServer2003.WindowsXP-KB958655-v2-x64-ENU.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22299': true
Result of checks for command 'WindowsInstaller4_5\WindowsServer2003.WindowsXP-KB958655-v2-x64-ENU.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x86.MSU'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22308': true
Result of checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x86.MSU' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x64.MSU'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22308': true
Result of checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x64.MSU' is 'Bypass'
'Windows Installer 4.5' RunCheck result: No Install Needed
Running checks for package 'Windows Imaging Component (32-bit)', phase BuildList
Looking up path for special folder 'WindowsFolder'
Running check with folder 'C:\Windows\system32' and file 'PhotoMetadataHandler.dll'
Attempting to find file 'C:\Windows\system32\PhotoMetadataHandler.dll'
File version is '6.2.19041.746'
Setting value '6.2.19041.746 {version}' for property 'VersionPMHdll32'
Looking up path for special folder 'WindowsFolder'
Running check with folder 'C:\Windows\system64' and file 'PhotoMetadataHandler.dll'
Unable to find directory 'C:\Windows\system64'
Not setting value for property 'VersionPMHdll64'
Reading value 'ProductName' of registry key 'HKLM\Software\Microsoft\Windows NT\CurrentVersion'
Read string value 'Windows 10 Home'
Setting value 'Windows 10 Home {string}' for property 'WindowsProductName'
The following properties have been set for package 'Windows Imaging Component (32-bit)':
Property: [VersionPMHdll32] = 6.2.19041.746 {version}
Property: [WindowsProductName] = Windows 10 Home {string}
Running checks for command 'Windows Imaging Component\wic_x86_enu.exe'
Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false
Result of running operator 'ValueNotEqualTo' on property 'ProcessorArchitecture' and value 'Intel': true
Result of checks for command 'Windows Imaging Component\wic_x86_enu.exe' is 'Bypass'
Running checks for command 'Windows Imaging Component\wic_x64_enu.exe'
Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false
Result of running operator 'ValueNotEqualTo' on property 'ProcessorArchitecture' and value 'AMD64': false
Result of running operator 'VersionLessThan' on property 'VersionNT' and value '5.2.0': false
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionNT' and value '5.3.0': true
Result of checks for command 'Windows Imaging Component\wic_x64_enu.exe' is 'Bypass'
'Windows Imaging Component (32-bit)' RunCheck result: No Install Needed
Running checks for package '.NET Framework 3.5 SP1', phase BuildList
Reading value 'SP' of registry key 'HKLM\Software\Microsoft\NET Framework Setup\NDP\v3.5'
Read integer value 1
Setting value '1 {int}' for property 'DotNet35SP'
The following properties have been set for package '.NET Framework 3.5 SP1':
Property: [DotNet35SP] = 1 {int}
Running checks for command 'DotNetFX35SP1\dotNetFx35setup.exe'
Result of running operator 'ValueGreaterThanEqualTo' on property 'DotNet35SP' and value '1': true
Result of checks for command 'DotNetFX35SP1\dotNetFx35setup.exe' is 'Bypass'
'.NET Framework 3.5 SP1' RunCheck result: No Install Needed
Running checks for package 'Microsoft Visual C++ 2005 Redistributable SP1', phase BuildList
Running MsiProductCheck with ProductCode '{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}'
MsiQueryProductState returned '-1'
Setting value '-1 {int}' for property 'VCRedistInstalled'
The following properties have been set for package 'Microsoft Visual C++ 2005 Redistributable SP1':
Property: [VCRedistInstalled] = -1 {int}
Running checks for command 'VCRedist2005SP1-KB2538242\vcredist_x86.exe'
Result of running operator 'ValueGreaterThanEqualTo' on property 'VCRedistInstalled' and value '3': false
Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false
Skipping FailIf because Property 'Version9X' was not defined
Result of running operator 'VersionLessThan' on property 'VersionNT' and value '5.00': false
Result of checks for command 'VCRedist2005SP1-KB2538242\vcredist_x86.exe' is 'Install'
'Microsoft Visual C++ 2005 Redistributable SP1' RunCheck result: Install Needed
Running checks for package 'Microsoft .NET Framework 4 (x86 and x64)', phase BuildList
Reading value 'Version' of registry key 'HKLM\Software\Microsoft\NET Framework Setup\NDP\v4\Full'
Read string value '4.8.04084'
Setting value '4.8.04084 {string}' for property 'DotNet40Full_TargetVersion'
The following properties have been set for package 'Microsoft .NET Framework 4 (x86 and x64)':
Property: [DotNet40Full_TargetVersion] = 4.8.04084 {string}
Running checks for command 'DotNetFX40\dotNetFx40_Full_x86_x64.exe'
Result of running operator 'ValueEqualTo' on property 'InstallMode' and value 'HomeSite': false
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'DotNet40Full_TargetVersion' and value '4.0.30129': true
Result of checks for command 'DotNetFX40\dotNetFx40_Full_x86_x64.exe' is 'Bypass'
Running checks for command 'DotNetFX40\dotNetFx40_Full_setup.exe'
Result of running operator 'ValueNotEqualTo' on property 'InstallMode' and value 'HomeSite': true
Result of checks for command 'DotNetFX40\dotNetFx40_Full_setup.exe' is 'Bypass'
'Microsoft .NET Framework 4 (x86 and x64)' RunCheck result: No Install Needed
Installation of components 'Microsoft Visual C++ 2005 Redistributable SP1' was accepted.
Copying files to temporary directory "C:\Users\Morten\AppData\Local\Temp\VSDC315.tmp\"
Downloading files to "C:\Users\Morten\AppData\Local\Temp\VSDC315.tmp\"
(2021-05-15 08:18:00) Downloading 'VCRedist2005SP1-KB2538242\vcredist_x86.exe' from 'downloadcentre.sdl.com/.../vcredist_x86.exe' to 'C:\Users\Morten\AppData\Local\Temp\VSDC315.tmp\'
Download completed at 2021-05-15 08:18:02
Downloading failed with HRESULT=-2146697211
(2021-05-15 08:20:44) Downloading 'VCRedist2005SP1-KB2538242\vcredist_x86.exe' from 'downloadcentre.sdl.com/.../vcredist_x86.exe' to 'C:\Users\Morten\AppData\Local\Temp\VSDC315.tmp\'
Download completed at 2021-05-15 08:20:47
Downloading failed with HRESULT=-2146697211

Paul · Answer

Morten Lauge Nielsen 
 It's worth searching the knowledgebase for errors like this: https://gateway.sdl.com 
 The search facility in here has been much improved in recent weeks and you can use a google integration that returns very good results. For example: 
 https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0036110 
 Give that a try and see if it helps. If you still can't sort it out comeback and tell us and we can log a case so you get some help from an Engineer.

Trados Portfolio > 2. Licensing and Installation

Installation of Trados Studio 2014 on Windows 10