Trados 2011 (online/offline) license activation with catch-22 pop-up

Dear all,

I have Trados Studio 2011 installed on my laptop with a license that is in use, according to my SDL Account.

When I try to start the program a pop-up informs me that a trial has expired and prompts me to activate my license online with a code... Which I cannot do because online activation/deactivation is no longer supported for TS 2011. Licenses for that version have to be actvated/deactivated with the offline procedure, which requires a code to be copied from within the program... Which I cannot access because of the pop-up.

I do not understand:

1) Why I am gettin a trial message when I do have a valid license (even if old)

2) How to get past the catch-22 pop-up situation

Has anyone had a similar experience?  I haven't seen any other posts with this particular issue.

Thanks in advance for any help and clarity that might be sent this way!

Best,

Ada

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