License problem when using another Internet connection

Hello, I've used SDL Trados Studio 2019 for many months. During all that time I've had no problem when using different Internet connections. But now, when I visit my parents and use their Internet access, I've got a license problem. When I start SDL Trados, I get the message "La période d'évaluation a expiré" (Evaluation period has expired), I click on Activer (Activate), I enter my activation code and then I get the message "L'activation a échoué. Aucune licence n'est actuellement disponible pour le code d'activation spécifié" (Activation failed. No license is currently available for the specified activation code).

I don't understand because my license has an unlimited validity (as seen on my account on https://oos.sdl.com) and I can use my SDL Trados Studio 2019 when I use again my home Internet connection.

Can you help?

Pascal

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