Dear community, 

I have been experiencing a problem with my Trados Studio 2019: in the Editor, the terminology recognition window doesn't show in all projects the terms contained in the TBs I created, but only those I downloaded from the SDL AppStore (such as Microsoft Euro-Languages Terminology Collection). Even if I try to activate and then deactivate the TB, to restart Trados, or to set my TB as "Standard", I don't see my terms at all in the term recognition window (regardless how long the sentence to be translated is). On the left, in the termbase viewer, I can see that my TB is open, but I can only visualize the first two terms (despite the fact that my TB contains hundreds of terms). I also tried to reorganize my TBs, but in vain.

Sometimes, the term recognition windows shows TBs that my colleagues (and ex admin of the Trados I use) created, but not mine.

What could be the problem?

After having changed the settings in Project Settings>Termbase>Search Settings (this is what I set: 

)

something quite strange happened: 

as to the segments where I know that the translated term is present in my TB, now this term is marked in red. However, when I take a look at the term recognition window, the name of the TB is visualized indeed, but no terms are shown:

(I added the red mark since I prefer not to make the whole name public)

What could have gone wrong?

Unfortunately, "Reset Window Layout" doesn't help.

Further things I checked:

Both uploads had already been done. 

When I try to add a new term, it works. I set my TB as "Standard" in the project settings, so the new terms are correctly added in my TB. Sometimes it happened that a term was already present in my TB, so when I added it again, the message "this term is already present, do you like to add it again?" (or something similar) appeared. Although it was already present, it wasn't marked in red. As already mentioned, only the terms from other TBs were marked.

Excel import and export had already been done (this was originally a txt. glossary that has then been converted in Excel and then imported in a Trados TB.

In conclusion, I even copied the TB in the desktop, but in vain.

Can you help me? Thanks