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Hello everybody,
we would like to update our Passolo license, but it is not possible to deactivate the existing license.
Can you please help us?
Would it be possible to have a remote session this afternoon at approx. 2pm?
Thank you very much!
Hello everybody,
we would like to update our Passolo license, but it is not possible to deactivate the existing license.
Can you please help us?
Would it be possible to have a remote session this afternoon at approx. 2pm?
Thank you very much!
Hello Jennifer Horn
Can you please provide me the last 5 characters of your license so I can deactivate it from our side? There`s no need for a remote session for this.
Thank you,
Sorin
Hello Sorin,
we already did that a couple of weeks ago and it did not work. You tried to have a remote session with us, but my colleague who has access to our license server did not have time. So we talked about to send a request at the day when we have time to make a remote session.
Jennifer Horn Support Case Id : 00607010. Support case has been logged for your assistance. Please check your SDL Community email address for updates.