Hello Gretchen,

Thank you for contacting us regarding your query! Please follow the instructions below to get started with Trados Studio 2021:

To download the installer of Trados Studio 2021, please log in to your SDL account > Products and Plans > Downloads. 

Before starting the installation process please make sure that

•  your Windows is up to date 

•  you have added Studio to the exception list on your Antivirus

• you have admin rights on your computer 

Once the installer is downloaded to your computer please follow the steps from the below articles 

1. Start installation process - https://community.sdl.com/product-groups/translationproductivity/w/customer-experience/1290/how-to-begin-the-installation-process-of-sdl-trados-studio-2019-2017-starter-freelance-and-professional-single-user-licences-only

2. Activate the software - https://community.sdl.com/product-groups/translationproductivity/w/customer-experience/1333/how-to-activate-my-software-after-downloading-and-installing-the-software 

3. Complete the setup - https://community.sdl.com/product-groups/translationproductivity/w/customer-experience/1334/how-to-complete-the-software-installation-and-set-up-your-personal-profile 

Best regards,

Adrian