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Hello, I lost my Trados 2017n due to a recent computer maintenance service. I now need to install Trados on my laptop. Can you generate a new activation code so as to release the licence?
What are the steps please?
Best,
Marija
Hello, I lost my Trados 2017n due to a recent computer maintenance service. I now need to install Trados on my laptop. Can you generate a new activation code so as to release the licence?
What are the steps please?
Best,
Marija
Hello Marija,
If you check the Licenses section of your SDL account, can you see an option to Reset License? If so, please try this option to deactivate your license and then reinstall Trados Studio on your device.
You may need to check the article below for more details!
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Thank you!
Best regards,
Adrian
Hello Marija,
If you check the Licenses section of your SDL account, can you see an option to Reset License? If so, please try this option to deactivate your license and then reinstall Trados Studio on your device.
You may need to check the article below for more details!
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Thank you!
Best regards,
Adrian
