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I bought a new one because my computer broke down, but I can't activate it even if I enter the Trados activation code I purchased earlier on the new computer. What should I do?
I bought a new one because my computer broke down, but I can't activate it even if I enter the Trados activation code I purchased earlier on the new computer. What should I do?
Hello,
Can you please advise if you are trying to activate the same license you had on your previous computer? If so, you will need to deactivate the license from your SDL account, by going to the Licenses section and clicking on the Reset License button:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Best regards,
Adrian
Hello,
Can you please advise if you are trying to activate the same license you had on your previous computer? If so, you will need to deactivate the license from your SDL account, by going to the Licenses section and clicking on the Reset License button:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Best regards,
Adrian
