Resetting Licence

Question

Hello dear team
can you reset our license?
It is the second time that we have problems with our license on Mondays. Can't we simplify this process?
Thanks for resetting.

Oana Nagy · Answer

Britta Wandres Support Case Id : 00609299. Support case has been logged for your assistance. Please check your SDL Community email address for updates.

Sorin Perta · Answer

Hello Britta Wandres 
 I`ve reset your license. 
 For future reference you can click on the Reset License button from your RWS account and the Chat with an agent . I think this will be faster then posting here. 
 Best regards 
 Sorin

Trados Portfolio > 2. Licensing and Installation

Resetting Licence