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Hi,
I can't stard Studio this morning. I get the message Impossible de démarrer le service Sdl.desktop.Platform.Services./TelemetryService"
Can you help?
Thanks
Isabelle
Hi,
I can't stard Studio this morning. I get the message Impossible de démarrer le service Sdl.desktop.Platform.Services./TelemetryService"
Can you help?
Thanks
Isabelle
Hello Isabelle Croix
Please try to reset Studio to default settings as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0033669
Thank you,
Sorin
Hello,
Thanks for you answer. I tried but it did'nt work. When I type %appdata% in quick access and than click on SDL, I have no folder name ProjectApi.
I nevertherless renamed the folders SDL Studio into ..._old but it did not work (instead, a new SLD Studio folder was created).
Isabelle
Isabelle Croix Support Case Id : 00609312. Support case has been logged for your assistance. Please check your SDL Community email address for updates.