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Hi
I received an email confirming my payment and the invoice for the licence sdl trados studio 2021 that i bought today but I did'nt receive the activation code.
Hi
I received an email confirming my payment and the invoice for the licence sdl trados studio 2021 that i bought today but I did'nt receive the activation code.
Hello Ouafida,
The confirmation email you receive is the default message that is being sent out when an order is placed. Please make sure to double-check with your bank if the payment was done or not, as the payment authentication may have failed. Once the payment is accepted, the license will appear in the Licenses section of your account.
Best regards,
Adrian
Hello Ouafida,
The confirmation email you receive is the default message that is being sent out when an order is placed. Please make sure to double-check with your bank if the payment was done or not, as the payment authentication may have failed. Once the payment is accepted, the license will appear in the Licenses section of your account.
Best regards,
Adrian
