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The licsense is on a PC that's no longer in use. I couldn't use resetting licsense as there isn't such an option for me.
The licsense is on a PC that's no longer in use. I couldn't use resetting licsense as there isn't such an option for me.
Hello Yong,
The Reset License option is showing up only when you have both activations in use. At the moment, you have an available activation, which you can use, and then the Reset License option will be available. When you click on the Reset License option, look for the activation date to know which one to reset. You can check the instructions below:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Best regards,
Adrian
Hello Yong,
The Reset License option is showing up only when you have both activations in use. At the moment, you have an available activation, which you can use, and then the Reset License option will be available. When you click on the Reset License option, look for the activation date to know which one to reset. You can check the instructions below:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Best regards,
Adrian
