Edward Bradburn Support Case Id : 00611569. Support case has been logged for your assistance. Please check your SDL Community email address for updates.

Hi Vlad,

That was fast, thanks! As said, I can re-install the latest update from Monday if SDL techs would like to see what was going wrong.

Until then, I'm keeping to 16.1.4.4184.

Cheers,

Ed

Hi Edward Bradburn,

You should be able to work with CU7 as well if you apply the first resolution from this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0037729. Unpack and install the WS Compatibility Pack found there, and you should be good to go!

Let me know if that did the trick.

Thanks,

Vlad

Hi Vlad,

Ah, that makes sense, since I always have the WorldServer plugin installed because at least one agency still sends me this kind of package.

I'll give everything a go on Monday and will get back to you then.

Enjoy the weekend!

Ed

Hi,

I have had the same problem.

Now Trados works, but I cannot open some wsxz packages. I receive the error message "Could not find a part of the path".

I have now reinstalled version 16.1.4.4184.

Has anyone solved this problem? 

Thanks

Hello Patrizia Cascavilla,

Please close Studio- then go to Windows Control Panel- Programs and Features.

Now scroll down and remove the World Server compatibility .msi's (you may have more than one version installed.

Then install the correct package-

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0037729

Please let us know if this helps.

Thank you Steven.

I have just solved the problem by installing the latest patch 16.1.8.4404 and then reinstalling again the World Server compatibility .msi 16.7.1757.

Patrizia

Thanks for letting us know this is now resolved.

Hi ,

Just as an update from me. I was mainly focused on actually starting Studio and have not handled a WorldServer package until today.

Although I have installed exactly the same versions as Patrizia notes above, I can open World Server packages, only if I select the package from within Trados. Trying to double-click in Windows Explorer produces this error:

Unexpected argument: /openWSPackage

... plus a bunch more text.

If I go to the same directory from Trados, I also am not shown any packages in the directory, i.e. Trados does not "think" it supports the package type/file ending.

But it does indeed work, if you enter "*" to show all files and then click the package.

Perhaps I need a restart to get the file associations sorted out?

Anyway, it does work ... sort of! :=)

Thx,

Ed

Hi ,

Just as an update from me. I was mainly focused on actually starting Studio and have not handled a WorldServer package until today.

Although I have installed exactly the same versions as Patrizia notes above, I can open World Server packages, only if I select the package from within Trados. Trying to double-click in Windows Explorer produces this error:

Unexpected argument: /openWSPackage

... plus a bunch more text.

If I go to the same directory from Trados, I also am not shown any packages in the directory, i.e. Trados does not "think" it supports the package type/file ending.

But it does indeed work, if you enter "*" to show all files and then click the package.

Perhaps I need a restart to get the file associations sorted out?

Anyway, it does work ... sort of! :=)

Thx,

Ed