Hi,

I never had any trouble with my SDL Trados 2021 but since a couple of days I do.

I tried deinstalling and reinstalling but to no avail.

I was working normally on my MacBook Air with Parallels with SDL Trados 2021 when I got the following error message "Impossible to start the service « Sdl.TranslationSudio.Api.ProjectManagement.IProjectManagementService ». I could not start SDL anymore.

I tried to delete the plugins as suggested by the community.
I tried to deinstall and reinstall the software. 

Nothing worked.

I would add that I have a new M1 computer but SDL worked before on it. I never had any problems since the first installation.

I need to be able to work on SDL Trados asap.
How can I contact the support to get help? I have no support plan, but I consider normal I get help when the license I paid for is not working correctly. Is there any way I can get in contact with the support to issue a ticket? I don’t seem to find the dedicated button on the website.

Thanks
Caroline