Need to know if I have TRADOS STUDIO SR1 CU5/CU7 installed
I want to download the WorldServer Compatibility Pack for SDL Trados Studio.
Need to know if I have TRADOS STUDIO SR1 CU5/CU7 installed
I want to download the WorldServer Compatibility Pack for SDL Trados Studio.
Ask your Studio: Help -> About will show the version and "Check for updates" will show available updates. The current one is CU8, where no WorldServer problems occur. CU7 has a problem with WS packages.
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Thank you, Jerzy for your response. As I checked for updates, it actually tells me there is one. When I want to install it, I get:
I am afraid of accepting because I don't know if my purchased license number might be affected.
Also, right now I have SR1, I see nothing about CUx. I must have one, but I don't know where to see it.
Thank you in advance.
Adriana
I just went ahead and accepted. The installation removed my previous Trados. When trying to open the new one, I got this new error, reported by several people as well:
As I followed the instructions offered in the Community, I am told to run this:
gateway.sdl.com/apex/communityknowledge?articleName=CUs-Studio2021SR1
It took me to the same screen where I Accepted the new Trados - auch
Hello Adriana de la Torre
Installing an update for the same version (2021) will not affect your license.
To see what CU you have go in Studio > Help > About SDL Trados Studio. The 3rd number indicates the CU - se below screenshot (in this case is 6).
Thank you,
Sorin
Hello Adriana de la Torre
Installing an update for the same version (2021) will not affect your license.
To see what CU you have go in Studio > Help > About SDL Trados Studio. The 3rd number indicates the CU - se below screenshot (in this case is 6).
Thank you,
Sorin
Thank you, Sorin, I went ahead and installed the offered version.
I got this message and now I have no Trados at all.
Adriana
Hello Adriana de la Torre
Please try the solution from this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0037729
Thank you,
Sorin
Hello Sorin, Thank you so much for your follow-up.
I did and I see that in this case, I downloaded the CU8 as per your explanation.
I restarted the computer.... still:
I'll keep trying whatever you guys recommend!
Adriana
Thank you, people, I got local help and my Trados CU8 is running!!!!!