Problem with Passolo 2011 installation

I cannot find any online help/support so I am trying this forum ;) Because of some unexpected wifi problems I am unable to activate/deactivate Passolo (single-user) product.

Product is NOT activated and can not be activated via online nor offline certificate form because of error messages. My online account information tells me that license has been already activated but the product is NOT.

I am stuck because I can not deactivate it because it was not activated. But also I can not activate it. Please help me with this unexpected problem. Thank you!

PS: I had no problem to activate/deactivate Trados Studio.

Parents Reply Children
No Data