problem with my licence

Question

Hi, 
 
 for some reason, Trados Stuio 2019 works fine while connected to the lan network (cable), but whenever I want to use it with Wi-Fi, it says that my licence expired. 
 
 Thanks in advance for the help :)

Oana Nagy · Answer

Hello Emanuel Maloca , 
 When you start Studio the 'licence' is registered to a specific address (MAC IP). 
 If you are wired/using a docking station, this will have a different address if you move to WiFI 
 Normally you should be able to avoid such issues if you first close Studio properly, before switching from WiFI to LAN and vice versa and then restarting. 
 Please let us know if this helps.

Ana-Loredana Gabur · Answer

Emanuel Maloca Support Case Id : 00617350. Support case has been logged for your assistance. Please check your SDL Community email address for updates.

Trados Portfolio > 2. Licensing and Installation

problem with my licence