First setup needed at every start of SDL Trados

Question

Hi! 
 I installed Trados Studio 2021 Freelance on my computer and activated my licence, however, every time I open the programme, Trados asks me to do the first setup again (the window below appears). I also can't open my projects since the programme always closes automatically and starts again with the first setup page. 
 
 What can I do to make this window not showing up anymore and to start working? 
 Thanks in advance for your answers.

Sorin Perta · Answer

Marita Schett Support Case Id : 00618554. Support case has been logged for your assistance. Please check your SDL Community email address for updates.

Trados Portfolio > 2. Licensing and Installation

First setup needed at every start of SDL Trados