Unable to deactive license

Hi I am trying to deactivate freelance license that is no longer valid because of a Professional Upgrade.

When trying to enter the Professional code I get the following error message:

I already tried to uninstall and installing SDL Trados Studio 2021 but I keep getting the same error message

Trados Studio activation error dialog box stating 'The activation of the license has failed because the license code is not valid.' with an OK button.

Please help I need to start working urgently.



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[edited by: Trados AI at 12:46 PM (GMT 0) on 4 Mar 2024]
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