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I need to reactivate versions 2017 and/or 2015 - the licenses are not listed in my account - what can I do?
Thanks for any help - so hectic here
I need to reactivate versions 2017 and/or 2015 - the licenses are not listed in my account - what can I do?
Thanks for any help - so hectic here
Hello Camilla Grthe,
Your 2015 and 2017 licenses were removed from your SDL account when you processed the upgrades to the higher version.
You have a 2021 license now which means that you can use Studio 2021 and Studio 2019 as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0033843
It is not possible to use Studio 2015 and 2017 anymore.
Thank you,
Sorin
Thanks Sorin for clarifying. I found out that all my problems might be resolved if I get teh "SDL Trados Compatibility and Migration Power Pack" but I cannot find it anywhere - has it been removed? I need to read in older TMs and I need to export into older file formats all of a sudden and this is for a major client - why would they make 2021 totally incompatible with the generic file formats? I think I want my money back after my initial disappointment of none of the 2019 bugs having been fixed and the program crashing just as often as before :/ Do you know where to find this Power Pack? THANX
Hello,
You can download it from SDL Appstore: https://appstore.sdl.com/language/app/sdl-trados-compatibility-and-migration-power-pack/1101/
Thank you,
Sorin
THANKS SO MUCH -- I found it now and installed it but it is not doing anything :0
Like when I want to open a TM and click on the arrow for the file format there is still no option and the app is not under add-ins either ..... ???
Hello,
If the plugin has been installed correctly you should have the "Upgrade Translation Memories" option in the Translation Memories view - see below screenshot.
If it doesn`t work please explain in more details exactly what you want to do.
Thank you,
Sorin
Hello,
If the plugin has been installed correctly you should have the "Upgrade Translation Memories" option in the Translation Memories view - see below screenshot.
If it doesn`t work please explain in more details exactly what you want to do.
Thank you,
Sorin
Just found this note in my Trados integrate app store: "VERY IMPORTANT :
ONLY USE THE INTEGRATED APPSTORE TO DOWNLOAD THIS IF YOU HAVE TRADOS STUDIO SR1 CU5/CU7 INSTALLED. FOR EARLIER VERSIONS OF 2021 YOU MUST DOWNLOAD THE APP FROM THE APPSTORE ON THE WEB" It's installing it into Trados internally right now so I hope this did the trick -- say a little prayer for me ;)