Hi,
I am a translator at a university, and we use a license server (we use Trados 2017). I can connect to the license server when I am in my office on campus, but I am unable to do so when I am working from home. Do you know what might be the reason for this?
The license server manager is installed on my laptop, and I use a VPN to access my university's network.
Kind regards,
Daniel
Hello Daniel Eriksson
Please make sure that you can ping the server name from home and that port UDP 5093 is open on your side and over the VPN (probably this needs to be checked by IT).
If it still doesn`t work you can ask IT to modify the MTU value as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0032698
Thank you,
Sorin
Hello Daniel Eriksson
Please make sure that you can ping the server name from home and that port UDP 5093 is open on your side and over the VPN (probably this needs to be checked by IT).
If it still doesn`t work you can ask IT to modify the MTU value as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0032698
Thank you,
Sorin
Hello Sorin,
Thank you very much for your answer. I will check with IT.
Kind regards,
Daniel
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