Previously had extra activation and used just fine on Laptop and Old Desktop.
Now the extra activation disappeared when I installed Studio 2021 Freelance Plus on a NEW DESKTOP! What is up?
I downloaded the Studio 2021 SR1 on my new Desktop.
Deactivated studio on old desktop.
Tried to reactivate on new desktop.
Error said 'No activations available for the code provided"
Hello Brutus,
The Freelance Plus comes with 2 activations, so if you have used it on a device previously when you've activated it again today, most likely you've used the second activation.
Nevertheless, you can reset your license to have an activation available, so please look for the activation date when doing this (I would go for the one with the older activation date).
Please check the link below for instructions on how to reset your license:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Best regards,
Adrian
Thanks to Alina Obreja (1st Responder) and Adrian Gheorghitoiu (a few hours later, but appreciated just the same).
Within a half hour of my complaint, Alina just took swift and positive action and reset my activation code. She then snapped me a quick email and told me what she did, asked me to Reactivate my Studio again and
offered more help if I needed it on the second activation... problem solved ... BAM!!!
Muchisima Gracias Alina!!!!.
Adrian described the reason for the issue, accurately I think, but then just sent me a link to read more stuff for which might probably
have solved the problem -- or not. But a response, is better than no response so thank you Adrian.
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