We bought three perpetual SDL Trados Studio 2021. Since 13th August we are struggling to activate those.
Even when the licences are not being used, the status on SDL website shows all three licenses are in use. We called the support and reset the licenses in use to zero. However even after doing this we are not able to activate licences. Installation shows we are using a trial version.
There are already quite a few tickets logged in for this issue . Please check Case No. 00621000, Case No.00620544
Appreciate your quick help.