Cannot install Studio 2021

Question

While running Studio 2019 is running normally, Studio 2021 vanished all of a sudden and I cannot install it again. I have generated a debug log.

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 Install-Licensing Initialization Utility-2020-10-30T134739.log 
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 Install-Licensing Initialization Utility-2020-12-14T033406.log 
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 Install-Licensing Initialization Utility-2020-12-17T161029.log 
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 Install-Licensing Initialization Utility-2020-12-17T163630.log 
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 Install-Licensing Initialization Utility-2021-06-15T150931.log 
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 Install-Licensing Initialization Utility-2021-06-22T205839.log 
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 Install-Licensing Initialization Utility-2021-06-23T113813.log 
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 Install-Licensing Initialization Utility-2021-07-02T150935.log 
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 Install-Licensing Initialization Utility-2021-07-15T111526.log 
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Install-SDL MultiTerm 2019 Convert-2020-09-07T152917.log Install-SDL MultiTerm 2019 Convert-2020-10-21T223721.log Install-SDL MultiTerm 2019 Core Components-2020-09-07T153102.log Install-SDL MultiTerm 2019 Core Components-2020-10-21T223859.log Install-SDL MultiTerm 2019 Desktop Client-2020-09-07T152955.log Install-SDL MultiTerm 2019 Desktop Client-2020-10-21T223801.log Install-SDL MultiTerm 2021 Convert-2020-10-30T135228.log Install-SDL MultiTerm 2021 Core Components-2020-10-30T135350.log Install-SDL MultiTerm 2021 Desktop Client-2020-10-30T135255.log Install-SDL MultiTerm 2021 SR1 Convert-2020-12-10T151539.log Install-SDL MultiTerm 2021 SR1 Convert-2021-02-07T155658.log Install-SDL MultiTerm 2021 SR1 Core Components-2020-12-10T151810.log Install-SDL MultiTerm 2021 SR1 Core Components-2021-02-07T160039.log Install-SDL MultiTerm 2021 SR1 Desktop Client-2020-12-10T151641.log Install-SDL MultiTerm 2021 SR1 Desktop Client-2021-02-07T155903.log

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 Install-SDL MultiTerm Local Termbase Updater-2020-09-07T153316.log 
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 Install-SDL MultiTerm Local Termbase Updater-2020-10-21T224059.log 
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 Install-SDL MultiTerm Local Termbase Updater-2020-10-30T135601.log 
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Install-SDL Trados Studio 2019 SR2-2020-12-17T164241.log Install-SDL Trados Studio 2019 SR2-2021-06-15T150955.log Install-SDL Trados Studio 2019 SR2-2021-06-22T205907.log Install-SDL Trados Studio 2019 SR2-2021-06-23T114756.log Install-SDL Trados Studio 2019 SR2-2020-12-17T161210.log

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 Install-SDL MultiTerm Local Termbase Updater-2020-12-10T152009.log 
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 Install-SDL MultiTerm Local Termbase Updater-2021-02-07T160251.log 
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Install-SDL Trados Studio 2019 SR2-2020-12-14T033511.log

Sorin Perta · Answer

Hello Hans-Georg Reiss 
 Please try to follow the below steps : 
 1. Download the latest version for Studio 2021 from the following link: downloadcentercdn.sdl.com/.../TradosStudio2021_SR1_CU8_4404.zip 
 2. Run the installer downloaded at step 1. 
 3. If you receive any error message please try to install Studio 2021 manually following the steps from this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0029227 
 Thank you, 
 Sorin

Trados Portfolio > 2. Licensing and Installation

Cannot install Studio 2021