Thanks for the answer, I did that already, but my question is How to activate the licence. I watched all the videos.

Thanks for the answer, I did that already, but my question is How to activate the licence. I watched all the videos.

Hello,

You need to open Studio > click Activate > copy the license code and click Activate again.

If you don`t have the Activate option when you open Studio please follow the below steps: 

1. Close Studio.
2. Go to: C:\ProgramData\SDL\SDL Trados Studio\Studio16\Data
3. Rename the file Studio.lic, e.g. to Studio_old.lic.
4. Reactivate Studio.

Note: If you can't find the path above, open Windows File Explorer, click on View and check "Hidden Items" checkbox. 

Thank you,

Sorin

Hy Sorin, thanks for your replies, The thing is, I had to reset the licence because I have an error message in Trados, tried to repair it but never worked. So, I could not use it anymore. I uninstalled and then reinstalled Trados this morning, but the same Trados opens. I am not able to desactivate the licence. I'm just stock with the old Trados and the error message. All I wanted to do is reinstall it, then activate the licence. It seems impossible to solve!  I guess I'm gonna have to go the support and pay the fees asked!

Hello Dany Brouillette

I`ve checked your account and the license seems to be activated now. Can you confirm if everything is ok?

If not, please send a screenshot with the error message and I`ll log a support case for you, no need to buy a support contract for this.

Thank you,

Sorin

Hi, I finally bought a support contract and they were able to help me fastly. Everyting is fine now. Thanks a lot!