Hello,
After reinstalling Trados on a new computer and activating my licence, I installed plugin called WorldServerComponents.msi (from RWS Moravia) that seems to have shut down the software completely. I cannot access Trados, even after unstalling and restalling it multiple times.
Here is the error message I am getting:
What could be done?
Thank you,
Sabine
Hello Jean-Philippe Cat
Please uninstall Worldserver component from Control Panel and then Studio should start. Then go to Studio > Help > About SDL Trados Studio and check the exact version you have installed. Depending on what version you have installed download the correspondent version of the plugin from Appstore: https://appstore.sdl.com/language/app/worldserver-compatibility-pack-for-sdl-trados-studio/1102/
This article could help: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0037729
If you can`t fix it or you`re not sure which version of the plugin to install please let me know what version of Studio you have installed (a screenshot could help).
Thank you,
Sorin
Hello Jean-Philippe Cat
Please uninstall Worldserver component from Control Panel and then Studio should start. Then go to Studio > Help > About SDL Trados Studio and check the exact version you have installed. Depending on what version you have installed download the correspondent version of the plugin from Appstore: https://appstore.sdl.com/language/app/worldserver-compatibility-pack-for-sdl-trados-studio/1102/
This article could help: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0037729
If you can`t fix it or you`re not sure which version of the plugin to install please let me know what version of Studio you have installed (a screenshot could help).
Thank you,
Sorin
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