Hi Community,
My license reset process, per this article https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545, threw the following error:
An email has been sent to support to inform them of the error.
Please try reloading / refreshing this page.
I just logged a ticket number (Case Number: 00622372), but I would appreciate if the request can be expedited. Any support peeps here who can help?
Thanks much!
Micaela
No point in creating a new case if you have one already so perhaps Alpar Zagoni-Szabo can update this thread when support handle your exiting ticket.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thank you, Paul! Alpar Zagoni-Szabo, I would appreciate all your help!
Thank you, Paul! Alpar Zagoni-Szabo, I would appreciate all your help!
License has been restored. Thank you both for your help, Alpar Zagoni-Szabo and Paul!
Translate
