License reset assistance needed

Hi,

I've encountered same situation when trying to upgrade to studio 2021.

Please see previous thread:

https://community.sdl.com/product-groups/translationproductivity/f/licensing/37330/studio-2019-license-activation-deactivation-status-between-the-software-and-account-is-not-match-correspondingly

Please assist to reset license again.

Thank you.

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