My Trados keep closing without any warning and without any reason. I'm in such a hurry – my deadline is approaching and I cannot finish my project due to this programm problem!!!
My Trados keep closing without any warning and without any reason. I'm in such a hurry – my deadline is approaching and I cannot finish my project due to this programm problem!!!
Hi Viola Vilde,
Please run a Studio repair following the steps from Workaround 1 from here:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395
If that doesn´t help, we would need some more information on when exactly this happens, whether with a specific project or randomly, if you have installed something recently that may have caused the issue.
Regards,
Oana Nagy | RWS Group
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Thank you, I did all of your suggestions – none of them resolves the issues. Trados keeps closing. After the last solution it doesn't even open a package. Any package.
Regarding – what happens:
Trados just closes without warning. First it closed while I was working on a project, then – it closed already while reopening the project, trying to open it from scratch and to pretranslate it by TM, it just closes at some point without letting me to do something. No error messages appears before closing, however couple of times when trying to reopen and restore the translated project, there was visible error lines about problems to use the added translation memories, however now it closes already just by trying to open a project. I don't know what to do. The client is waiting for the translation and I cannot even do it in Word, because I have received it in Trados package!
Viola Vilde Support Case Id : 00624409. Support case has been logged for your assistance. Please check your SDL Community email address for updates.
Oana Nagy | RWS Group
_____________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hello,
The problem reaccures. Trados just closes in the middle of work without any warning. I cannot continue the work, because it just closes when I open it.