Very good morning from Bangkok, 

 xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

What I am advised is "An error occured during operation. Please try again or send the following error code to technical support team: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"

Kindly advise.

Cheers and best regards,

Winai

One second, searching for <?xml version="1.0"?>

-<SDLErrorDetails time="03/09/2021 07:13:59">

<ErrorMessage>Service 'Sdl.TranslationStudio.AlignmentEditor.IAlignmentEditorService' could not be started.</ErrorMessage>

-<Exception>

<Type>Sdl.Desktop.Platform.Services.ServiceStartException, Sdl.Desktop.Platform, Version=15.2.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>

<HelpLink/>

<Source>Sdl.Desktop.Platform</Source>

<HResult>-2146233088</HResult>

-<StackTrace>

-<![CDATA[ at Sdl.Desktop.Platform.Implementation.Services.ServiceContext.GetLocalServiceT
at Sdl.Desktop.Platform.Implementation.Services.ServiceContext.GetServiceT
at Sdl.TranslationStudio.AlignmentEditor.Conditions.CurrentAlignmentCondition.OnServiceContextChanged()
at Sdl.Desktop.Platform.Extensions.AbstractServiceContextAwareCondition.set_ServiceContext(IServiceContext value)
at Sdl.Desktop.Platform.Extensions.AbstractConditionInitializer.InitializeCondition(ICondition condition)
at Sdl.Desktop.Platform.Extensions.ConditionHelper.GetCondition(IExtension extension, ConditionResult conditionResult, IConditionInitializer initializer)
at Sdl.Desktop.Platform.Implementation.ViewReference…ctor(StudioWindow window, ViewDescriptor descriptor)
at Sdl.Desktop.Platform.Implementation.StudioWindow.Init(IEventAggregator eventAggregator)
at Sdl.Desktop.Platform.Implementation.Studio.CreateWindowInternal(Boolean setActive, IEventAggregator eventAggregator)
at Sdl.Desktop.Platform.Implementation.Studio.Run(ISplashScreen splashScreen, IEventAggregator eventAggregator)
at Sdl.TranslationStudio.Application.Launcher.RunApplication()]]>
</StackTrace>

-<InnerException>

<Type>System.ArgumentException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>

<ParamName/>

<HelpLink/>

<Source>mscorlib</Source>

<HResult>-2147024809</HResult>

-<StackTrace>

-<![CDATA[ at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource)
at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)
at Sdl.FileTypeSupport.Framework.Integration.PocoFilterManager.LoadFileTypeCache()
at Sdl.FileTypeSupport.Framework.Integration.PocoFilterManager.CreateFileTypeDefinition(String fileTypeDefinitionId, FileTypeProfile profileOverride)
at Sdl.ProjectApi.Implementation.FileTypeConfiguration.get_FilterManager()
at Sdl.TranslationStudio.AlignmentEditor.AlignmentEditorService.OnStart()
at Sdl.Desktop.Platform.Services.AbstractService.Start(IServiceContext context)
at Sdl.Desktop.Platform.Implementation.Services.ServiceContext.GetLocalServiceT]]>
</StackTrace>

</InnerException>

</Exception>

-<Environment>

<ProductName>SDL Trados Studio</ProductName>

<ProductVersion>15.0.0.0</ProductVersion>

<EntryAssemblyFileVersion>15.2.8.3007</EntryAssemblyFileVersion>

<OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>

<ServicePack>NULL</ServicePack>

<OperatingSystemLanguage>2057</OperatingSystemLanguage>

<CodePage>1252</CodePage>

<LoggedOnUser>GHII-SHANNON\Windows 10</LoggedOnUser>

<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>

<ComputerName>GHII-SHANNON</ComputerName>

<ConnectedToNetwork>True</ConnectedToNetwork>

<PhysicalMemory>8288704 MB</PhysicalMemory>

</Environment>

</SDLErrorDetails> ,Trados …