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The computer on which my license is currently activated has died (not even booting) and I need to figure out how to deactivate/reset the license so I can install it on my new PC. Urgent help needed!
The computer on which my license is currently activated has died (not even booting) and I need to figure out how to deactivate/reset the license so I can install it on my new PC. Urgent help needed!
Hello Deirdre B. Jerry ,
You can self reset your license in your RWS Account.
Please follow the instructions here-
Oana Nagy | RWS Group
_____________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hello Deirdre B. Jerry ,
You can self reset your license in your RWS Account.
Please follow the instructions here-
Oana Nagy | RWS Group
_____________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
I tried that and it returned an error message. However, in the interim I was contacted by tech support who kindly performed the reset for me, so the issue is now solved.
