error message expired licence

Hello, 

my collegue Paul is encountering trouble with his studio licence, when he tries do to desactivate his licence he has the following error message telling him that his licence has expired Error dialog box in Trados Studio stating 'Deactivation failed. Could not revoke this license. - Revocation is not allowed for an expired license.' with an OK button..

But in the account it seems to be available. Could you please help us?

Many thanks



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[edited by: Trados AI at 12:51 PM (GMT 0) on 4 Mar 2024]
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