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Hi,
My computer crashed just now and I was not able to deactivate my license. Could you please deactivate my license, do that I can continue working on another computer?
Thanks!
Lenka
Hi,
My computer crashed just now and I was not able to deactivate my license. Could you please deactivate my license, do that I can continue working on another computer?
Thanks!
Lenka
You can reset your own license by using the Self Service option in your MySDL account for Trados Studio 2015, 2017, 2019 and 2021.
Use this KB article ( gateway.sdl.com/.../communityknowledge ) and follow the instructions.
Paul Filkin | RWS Group
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You've done the courses and still need to go a little further, or still not clear?
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Hi Paul,
Thanks for your reply.
Unfortunately, your advice does not work for me; See the screenshot attached.
Lenka Červená Support Case Id : 00625853. Support case has been logged for your assistance. Please check your SDL Community email address for updates.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
