Need to reset my license as I am back to Trial for some reason. I cannot do it directly as Trados tells me I have exceeded the max no of times I can do this.

Question

This has happened a few times and is crippling my work flow. Can someone please reset my license. I'm running out of time on my Trial period and I paid for the software license. 
 
 Please!

Sorin Perta · Answer

Hello Robin Watson 
 Your license has been reset, please try to reactivate it. 
 Thank you, Sorin

Trados Portfolio > 2. Licensing and Installation

Need to reset my license as I am back to Trial for some reason. I cannot do it directly as Trados tells me I have exceeded the max no of times I can do this.