I am getting a failure message "An account has already been linked to your organization".

HI everyone,

When I try to update my DeepL Plugin, I can't - and get the following failure message:

An account has already been linked to your organization. We recommend that you contact your account administrator for helping you with the user configuration. Alternatively, contact the support team.

A) I am not an organisation, I am just a humble freelancer....

B) I do not have an 'administrator'.

I can log into the SDL community, which I signed up for when I bought Trados, but I don't remember ever signing up for a Language Cloud account. If I try to log in to the "language cloud" website, I get the same error message when trying to log in with my SDL ID, and cannot log on using the same credentials as my RWS ID (I can try, but nothing happens).

HELP! What must I do to get my DeepL plugin updated?

Silvia

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